Our people are key to our success
At NCIG, we believe our people are our greatest strength. Our culture is built on collaboration and a commitment to supporting both the personal and professional growth of our team. With a lean, capable and highly productive workforce of around 110 employees, we focus on operating efficiently while fostering a safe, inclusive and high-performing environment. During peak periods, we are supported by skilled contractors who help ensure the continuity and reliability of our operations and maintenance activities. The value we place on our people is reflected in the core values that guide everything we do.
Vision and Purpose
Values
Our customers are at the core of our business and the very reason we exist. Our values provide the foundation to be able to deliver on our vision and mission: to provide a reliable, high-quality service that is considerate of our customers’ needs—helping them achieve their best possible outcomes.
Our values include:
Commitment to optimising sustainable operations
Optimising sustainability is integral to our culture and operations. We believe proactively and strategically managing our material environmental, social and governance (ESG) impacts is essential for our business resilience and financial success. Our robust management systems and processes help us to operate responsibly and efficiently while minimising our footprint, and to create positive impacts where possible. We take a whole of business cultural approach to optimising sustainable operations. Our continuous improvement mindset and practices empowers our people, encourages collaboration and stimulates innovative thinking. It also enables us to service the needs of our customers, safeguard the interests of our stakeholders and the environment, and ensure our business continuity.