Management Approaches

Our suite of management approach documents prioritise risk management, effective systems and appropriate controls while enabling us to optimise sustainable operations.

Management Approach Documents


People and Culture

  • Safety

    The prevention and proactive management of safety of our people is our number one priority.

  • Diversity & Inclusion

    Our culture is inclusive and promotes equality and diversity, supporting all our people reach their full potential.

  • Health & Wellbeing

    We protect and promote the health and wellbeing of our people, with a particular focus on mental health and physical fitness.

  • Training & Development

    The personal growth and career development of our people increase their engagement, strengthens their motivation, and encourages teamwork.

Plant & Environment

  • Energy

    We focus on reducing our energy consumption.

  • Emissions

    We focus on reducing our Scope 1 and 2 operational emissions.

  • Waste

    We limit waste to landfill, promote reuse and recycling, and prioritise achieving the best end-of-life use for the products and materials used at our terminal.

  • Water

    We use water responsibly and avoid impacting our surrounding water bodies.

  • Biodiversity

    We focus on increasing the habitat value of the tidal wetlands adjacent to our operations through active management and collaborative partnerships.

  • Noise

    We operate in a heavily industrialised area and our activities have the potential to impact local noise amenity. Carefully monitoring and managing it is an important part of our day-to-day operations.

  • Air Quality

    We carefully manage depositional dust at our terminal and have several operational plans and strategic initiatives that underpin our efforts.

Community & Stakeholders

  • Community Support

    We support and actively participate in our local community, contributing to long-term social, environmental, and economic value creation.

  • Engagement

    We establish and maintain strong relationships with local communities and other stakeholders and engage in active dialogue to maintain strong business outcomes.

  • Employment

    Our approach to recruitment and selection promotes local opportunities, and we have a strong tradition of engaging local contractors, particularly across maintenance, engineering, human resources, and other specialist services.

  • Procurement

    We are committed to supporting the prosperity of Newcastle and the Hunter Region and give preference to local businesses where feasible and within criteria boundaries.