Optimising sustainable operations
Our customers are at the core of our business and are the very reason we exist. Our vision and purpose clearly articulate our commitment to providing a reliable high-quality service that is considerate of our customers’ needs—helping them achieve their best possible outcomes.
We proactively and strategically manage our material sustainability impacts and consider this integral to business resilience and financial success. Our Sustainability Policy drives our environmental, social and governance (ESG) commitments and ethos which portray our ambitions and directions for the future. It demonstrates how we embed ESG considerations at the core of our operations, and how we mitigate and manage our risks.
Our robust management systems and processes help us to operate responsibly and efficiently to minimise our footprint and to create positive outcomes for our stakeholders. We take a whole of the business cultural approach to optimising sustainable operations, living our values of teamwork, involvement and achievement. Our continuous improvement mindset empowers our people, encourages collaboration and promotes innovative thinking. It also helps us service the needs of our customers, safeguard the interests of our stakeholders and the environment, and ensure business continuity.
Learn more about Sustainability in Practice at NCIG
Sustainability Policy
NCIG’s Sustainability Policy outlines our commitment to optimising sustainable operations.
Our approach to ESG
NCIG’s ESG committments highlight what matters most to our business. They embody our achievements and ambitions, and demonstrates how we incorporate ESG considerations into every level of the way we work.
Management Approach
NCIG’s has customised its management approach for all key focus areas. Each approach includes commitments, goals & targets, systems & processes.
Our suite of Management Approach documents prioritise risk management, effective systems and appropriate controls while enabling us to optimise sustainable operations.
Annual Sustainability Reports
Our annual Sustainability Reports highlight our performance achievements across all operational focus areas. NCIG has reported in accordance or reference with the Global Reporting Initiative (GRI) reporting framework since 2019. In 2024, the Sustainability Accounting Standards Board (SASB) standards were introduced into this annual report to further demonstrate alignment with global standards.